FAQS

No. A vending machine mixes powder with hot water. Our system is a Micro-Factory. It grinds fresh beans, tamps the puck, extracts espresso at 9 bars of pressure, and steams fresh milk—just like a high-end coffee shop. The only difference is the barista is a robot.

It’s for anyone with a location that needs good coffee but can’t afford a full staff.

• Offices: For employees who want café quality.
• Hospitals/Airports: For 24/7 service when shops are closed.
• Investors: Who want a business with no labor headaches.

We operate on a transparency model (like Costco). You pay the Factory Direct Price for the hardware + a one-time Setup Fee.

Unlike others, we do not charge a monthly "franchise fee" or "software subscription." Once you buy it, you keep 100% of the profit.

We believe in Ownership. Most competitors rent you the software, meaning you never truly own the business. We prefer to sell you the asset outright. You pay for the machine once, and it works for you for years.

It depends on your traffic, but typically between 9 to 24 months.

Because you don’t have monthly software fees eating your profit, your "Break-Even Point" arrives much faster than with other brands.

No. You are protected by a "3-Layer Safety Net."

• The First Aid Kit: We include a box of critical spare parts (pumps, gaskets, burrs) with every machine, so you never wait for overseas shipping.
• Rapid Response Protocols: For sudden, temporary issues, we guarantee that a responder (either a local tech or your trained staff) will be guided through our Fixed Standard Operating Procedures (SOPs) to resolve the issue immediately.
• The Global Patrol: For long-term performance, we operate a "Roving Engineer" Mechanism. Our senior factory engineers fly globally on a rotating schedule to perform "Health Checks" and deep maintenance, ensuring your asset stays in good condition.

No, but you do need "Operational Heart." You don't need coding skills, but you must have Hygiene Discipline. Think of this as a "Micro-Factory," not a vending machine. Because it handles fresh milk and fresh beans, it cannot be neglected.

• The Tech Part: Simple. If you can use a smartphone, you can operate the dashboard.
• The "Heart" Part: Critical. You must care enough to wipe the glasses and run the cleaning cycles on schedule. If you treat it like a teammate, it prints money. If you treat it like a trash can, it will fail.

You simply move it.

Unlike a real coffee shop where you lose all your renovation money if you close, this machine is on wheels. You can unplug it, load it onto a truck, and move it to a better spot. Your investment is safe.